While the user 's motive may be nothing more than a love of shopping or a love affair ( rather than revenge , fraud , or theft ) , the organization nonetheless faces poten - tial damages in the form of lost productivity , legal fees , and settlement costs .

虽然用户的动机只不过是喜欢购物或是一场恋爱故事（而非报复、诈骗、盗窃），公司无疑还是会面临着潜在的降低生产效率、法律费用、解决费用的风险，并为之而受损。